Booking a tour is simple and convenient through our website. Here’s a step-by-step guide on how to do it:

Visit our webpage and select the tour you are interested in.

Click on the “Book Now” button.

Choose your preferred date and starting time (if multiple options are listed).

Select the number of participants joining the tour.

Click on “Pay Now” to proceed with the payment process.

If you have any questions or need further assistance during the booking process, feel free to reach out to us via email at info@adventuresfinder.com. Additionally, you can chat with us in real-time via WhatsApp; just click on the WhatsApp icon on our webpage for instant support.

Detail the variety of payment options available, such as credit/debit cards, PayPal, or bank transfers.

Upon successfully booking your tour, a confirmation email will be sent to you, which includes a unique confirmation number along with pickup details and other essential information. Please ensure you provide an accurate hotel name during the booking process. For those staying in a condo or another type of accommodation, kindly select any listed location initially, and promptly send us an email  at info@adventuresfinder.com with your exact location details post-booking. Failure to provide precise location details prior to the tour date may result in a missed pickup, which could lead to a situation where the booking is considered a ‘no show,’ and guarantees for refunds may not be available.

Our cancellation and rescheduling policies are crafted to be as fair and flexible as possible. To thoroughly understand the specifics, terms, and conditions related to cancellations or rescheduling of tours, we highly recommend visiting our webpage. There, you’ll find detailed information ensuring that any decision you make is well-informed, aligning with our policies and procedures.

Cancellation Policy

Yes, transportation is included in all our tours, ensuring you a seamless and convenient travel experience. The pickup and drop-off points vary depending on your accommodation. For some hotels, we provide direct pickup from the main lobby, while others have designated meeting points for tour pickups. If you’re staying in a private condo, once we receive the exact location, we’ll inform you of the nearest pickup point, making sure your journey is as comfortable and hassle-free as possible.

Yes, the age and health restrictions vary depending on the tour chosen. Some tours are suitable for all ages, while others may have specific age limits or health considerations due to the physical demands of the activity. It’s essential to check the individual tour descriptions for detailed information on age and health restrictions to ensure the chosen tour is appropriate and safe for all participants. This way, we can ensure that every guest has an enjoyable and secure experience.

The inclusion of meals and refreshments depends on the specific tour you choose. Some tours offer meals and drinks as part of the package, ensuring that you are well-fed and hydrated during your adventure. Other tours might offer only drinks or just water to keep you refreshed. We recommend checking the detailed description of each tour on our website to know exactly what is included in terms of meals and refreshments. This way, you can plan your day accordingly and make the most out of your tour experience.

Most of our tours operate under various weather conditions, and some, like our Buggy tours, become even more exciting with a bit of rain! However, certain tours, especially those on the water, might be affected by severe weather conditions such as hurricanes or strong winds and rain. Safety is our priority, so in cases where a tour needs to be cancelled due to adverse weather, we will inform you in advance. Options for refunds or rescheduling in such scenarios are outlined in our cancellation policy, ensuring that you are covered regardless of the weather.

Yes, all our tours are conducted by certified guides who are knowledgeable and passionate about providing a rich and engaging tour experience. Our guides are bilingual, fluently speaking both Spanish and English, ensuring that a wide array of visitors can fully enjoy and understand the information shared during the tour. We also provide tours in French

Absolutely, private tours are an excellent way to enjoy a more personalized and exclusive experience! To get detailed information tailored just for you, including costs and customization options, please reach out to us directly. You can contact us via email at info@adventuresfinder.com. Our team is here to assist you in creating a unique adventure that suits your preferences and needs.